Effective Date: 14 November, 2025
Welcome to FRD Nutrition. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website frdnutrition.in, place an order, or interact with us through any channel.
By accessing our website or making a purchase, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party gateways)
b) Transaction & Order Data
- Products purchased
- Order history and preferences
- Communication records regarding your orders
c) Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and other website analytics
d) Cookies & Tracking Data
We use cookies and similar technologies to personalize your shopping experience, improve performance, and display relevant offers.
2. How We Use Your Information
Your information may be used for the following purposes:
- To process and fulfill your orders, including payment processing, shipping, and delivery.
- To communicate with you, including order confirmations, delivery updates, and customer support.
- To improve our products and website experience through analytics and customer feedback.
- To send you promotional offers, newsletters, or product updates (you may opt out at any time).
- To prevent fraud, unauthorized transactions, and ensure the security of our systems.
- To comply with legal and regulatory obligations.
3. Sharing of Information
We value your trust and do not sell or rent your personal information. However, we may share it with trusted third parties for operational purposes:
- Payment Gateways (for processing secure transactions)
- Logistics & Courier Partners (for product delivery)
- IT Service Providers (for website hosting, analytics, and marketing)
- Legal Authorities (if required by law or to protect our rights and safety)
All third-party service providers are required to handle your data in compliance with applicable laws and only for the purposes specified by us.
4. Data Protection & Security
We adopt industry-standard encryption and security measures to protect your information.
- Your payment details are processed securely via certified payment gateways; we do not store sensitive card or banking details on our servers.
- Access to personal data is restricted to authorized personnel only.
5. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal and transactional requirements).
- Opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly.
6. Cookies Policy
Cookies help us improve your shopping experience. They allow us to:
- Remember your preferences and cart items.
- Analyze site traffic and usage.
- Show you relevant offers and advertisements.
You may disable cookies through your browser settings, but some features of the website may not function properly.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before sharing any personal data.
8. Children’s Privacy
Our products and services are intended for adults. We do not knowingly collect personal data from children under the age of 18. If we discover such data has been collected, we will delete it immediately.
9. Retention of Data
We retain your personal information only as long as necessary for:
- Fulfilling orders, returns, or refunds.
- Complying with legal, tax, and regulatory obligations.
- Resolving disputes and enforcing agreements.
10. Legal Compliance
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised “Effective Date.”
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: admin@evolvelabs.in
📞 Phone/WhatsApp: +91 9310279453
🌐 Website: https://frdnutrition.in
